How do I reset my password?

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11 comments

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    Monica Bryant

    I've tried to rest my password four times and it keep telling me that my email are the rest time has times out.

  • Avatar
    Monica Bryant

    I've tried to rest my password four times and it keep telling me that my email are the rest time has times out.

  • Avatar
    Lorrdv

    It doesn’t work. I’ve been trying to cancel my account for 7 months now. Put in a ticket that wasn’t responded to for 6 months. I asked for the acc to be canceled because it will not let me log in (says credentials are incorrect).
    So I’ve been charged for 7 months for a service I cannot even use.

    All they did after 6 months was send me a pass reset link. Even when I change the password, it still doesn’t work.

  • Avatar
    Stacy Pollock

    Then you need to dispute it with your bank or credit card, why would you let it go on for 7 months?

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    Montfthomas

    Same here they close my ticket and don't tell me. I can't get a password rest link sent to me.

  • Avatar
    Charisrs01

    I cannot reset my password either and I have multiple tickets open!!!

  • Avatar
    Kritika Kapoor

    THE WEBSITE DOES NOT LET ME RESET MY PASSWORD AND KEEPS TELLING ME THAT THE RESET LINK HAS EXPIRED.

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    Raymond Contreras

    I can't update my password nor login!!!! I get no reset my password emails! Help!

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    Montfthomas

    I contacted them on Facebook messenger and they answered and fixed it within a day. 

     

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    Jirinasandoval

    I can’t log in or reset my password to cancel my account. I no longer have a Facebook account.

    class action lawsuit?

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    Greatcccookies

    it would b really nice if i could talk to a real person but all i get r robo answers that do not help me.  now i hv read another article where they r yet again changing our card rules.  we will only b able to c 3 movies a month starting 8/15.  nothing like buying something and agreeing to the terms and conditions and then have them change them every chance they get.  great company. bet they do not have any employees and that is why no one contacts me!!

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