General FAQs
Articles
What makes MoviePass unique?
August 23 2024 3:43pmMoviePass is the only movie theater subscription that lets you see any 2D movie at any theater for one low price - IMAX and 3D movie tickets cannot be purchased...How do I know if I'm included in the NY Metro Area or SoCal plan?
June 9 2023 6:14pmGreat question! Please check out our full zip code breakdown below if you're not sure whether or not you qualify for the NY Metro Area and Southern Californ...Will my unused credits roll over?
July 12 2024 5:44pmYes! Up to two months of your unused credits will rollover. So if your plan is for 34 credits per month, you can have up to 68 credits in your account at one ti...Can I see more than one movie in a day?
September 30 2024 9:18pmNo – MoviePass only allows you to make one ticket purchase a day subject to the credits available on your account....If I go the movies with my friend/partner/family – can I buy their tickets too?
August 27 2024 11:05pmAt this time, MoviePass customers can only purchase one standard 2D movie ticket a day. However, we know folks like to go to the movies with friends, family, an...If I cancel my subscription, will my credits expire immediately?
August 23 2024 3:37pmNope! Your account will remain active up until your next scheduled billing date, and you'll have until that date to use any remaining credits left on your a...What payment methods does MoviePass accept?
June 27 2023 5:49pmYou can sign up for a MoviePass subscription using your credit or debit card. We cannot accept prepaid cards, Paypal, or Apple Pay at this time....I’m a legacy user - can I get a virtual card?
July 17 2024 8:32pmCurrently, virtual cards are only available for new MoviePass subscribers. While carrying a physical card may not be convenient, there are many benefits. ...I’m a new user with a virtual card - can I get a physical card too?
February 20 2025 9:42pmAt this time, users can opt for either a virtual card or a physical card. We’d be happy to send you a physical card. If you'd like to receive a...Can I have both a virtual card and a physical card?
February 20 2025 9:41pmNo – at this time, customers can only elect to have a virtual card or a physical card, but not both at the same time. After signing up a customer will be ...How do I use my virtual card to buy a ticket at the theater?
August 23 2024 3:20pmUsing a virtual card to buy a ticket at a theater is very seldomly possible. The theater must have a way for the information on the virtual card to be ent...Can I add my virtual MoviePass card to my Apple Pay/Google wallet?
February 25 2025 4:06pmIt is possible to add your virtual MoviePass card to your Apple Pay / Google wallet. Android users can add their virtual card to Google wallet using stan...